Shipping policy
How much does shipping cost?
Taxes and shipping will be calculated at checkout.
How long will it take for my order to arrive?
Delivery time varies per your location, from the date of courrier pick-up:
Philippines:
- For Metro Manila, 3 - 5 days
- For GMA and Luzon, 4 - 5 days
- For Visayas, 5 - 7 days
- For Mindanao, 7 - 9 days
Singapore & Malaysia:
- For Singapore, 2 - 4 working days
- For West Malaysia, 3 - 5 working days
- For East Malaysia, 7 - 10 working days
Indonesia:
- 2-5 working days for Serang, Jakarta, Bandung, Semarang, Yogyakarta, Ternate, Ambon, Manokwari, Jayapura.
- 5-14 working days for other areas that our service can reach
Rest of the world:
International delivery time varies per your location, from the date of courier pick-up and can range between 5 - 21 working days
Kindly note for the holiday season and because of our situation now due to Covid-19, please allow extra time for your order to arrive due to carrier/fulfillment schedules.
We strive to deliver each parcel to you the soonest possible but we can’t control our courier's schedule on the specific date for delivery. We seek your understanding if there are any delays on our courier side and feel free to reach out to us if our courier did not meet your expectation and we will assist to the best of our ability.
How do I check the status of my order?
A tracking number together with your order details will be sent to you via email. You can then check the status of your order by entering the tracking number on the respective courier’s website. Contact us if you still need further assistance.
Do you ship outside of Manila?
Yes, we also ship internationally.